Shipping policy

Shipping & Delivery Policy

Where we ship, how long it takes, and what we do when something goes wrong.

Last updated: 6 August 2026

Dispatch

  • Orders placed before 2pm IST on a working day are usually dispatched the same day; later orders go out the next working day.
  • Dispatch cut-offs shown on product pages are indicative and depend on courier pickup schedules.
  • You receive a tracking link by email and SMS once the parcel is handed to the courier.

Delivery timelines

Metro cities: typically 2–4 working days. Rest of India: typically 4–7 working days. Remote PIN codes, public holidays, weather and courier disruptions can add time. These are estimates, not guaranteed delivery dates.

Charges

  • Free standard shipping on prepaid orders above ₹999.
  • Below ₹999, a flat shipping charge is shown at checkout before you pay.
  • Cash on delivery may carry an additional handling fee, shown at checkout.

Where we ship

We currently ship across India only. We do not ship internationally. We cannot deliver to PIN codes our courier partners do not service; the checkout will tell you before you pay.

Delays, failed deliveries and lost parcels

If tracking has not moved for 5 working days, write to support@threedosha.in with your order number and we will chase the courier. If a parcel is confirmed lost in transit, we reship or refund in full, your choice. If a parcel is returned to us because the address was incomplete or nobody accepted delivery after three attempts, we refund the order value minus the shipping actually incurred.

Support

support@threedosha.in · [TO CONFIRM — customer care number] · Mon–Sat · 10am–7pm IST.